How do I add, remove, or update users on my account?

Add a new user

You can invite new users yourself if you have an organization account.

• In the Metry portal, click your account name in the top right corner and select Settings.
• Go to Collaborators and click Invite new collaborator.
• Enter the new user’s email address and select the appropriate role.
• The user will receive an invitation email with a link to set their password.

If you do not have an organization account, or if the invite does not arrive, contact support@metry.io with the new user’s name and email address. We will add them manually.

See also: What is an organization account?

Remove a user

• In the Metry portal, go to Settings > Collaborators.
• Find the user and click the remove icon next to their name.

If you cannot access Settings, contact support@metry.io with the name or email address of the user to remove.

Change a user’s email address

A user can change their own email address in Settings > Account.

If the user no longer has access to the old email address, contact support@metry.io with the old and new email address and we will update it.

Reset a forgotten password

Go to Reset your password and follow the instructions. A reset link will be sent to the registered email address.

Assign a manager (forvaltare) to the account

A manager can act on behalf of an account. To assign one, see How do I assign a manager to my Metry account?

If you need help with any user change not covered above, contact support@metry.io .