Getting started with Metry

This guide walks you through the first steps after logging in to Metry for the first time.

Step 1: Add your utility providers

Metry collects metering data from your utility providers’ customer portals. To get started, add the utilities you have contracts with.

• In the Metry portal, click the Collection icon on the far left.
• Click Add provider and search for the utility in the list.
• Enter your login credentials for that utility’s customer portal (username/password or BankID).
• Repeat for each utility provider.

If a utility is not in the list, see My utility provider is not in the list, what should I do?

Step 2: Wait for metering points to appear in your inbox

Once credentials are added, Metry logs in and discovers your metering points. This typically takes 24-48 hours. New metering points appear in Metering points > Inbox.

From the inbox you can move them to Active meters to start tracking them. See The Inbox and how to move metering points for more detail.

Step 3: Organize your metering points

Use the tree structure to group metering points by property, building, or any other structure that matches how your organization works. See How do I set up a good folder structure?

Step 4: Understand collection status

Metry sends a monthly collection report showing which metering points have data and which do not. You can also check status at any time in the portal. See Keep track of your data collection for details.

Step 5: Export or share your data

Once data is collected, you can export it to Excel or share it with colleagues or partner systems. See Exporting data from Metry to get started.

Need a guided walkthrough?

If you would prefer a live introduction to the portal, contact support@metry.io and ask for an onboarding session. We book a short video call where we walk through the portal together.